General Terms of Service

1.1 Administrative Support Tool

The Service is a digital administrative support tool intended to help users create draft documentation in the work environment area. The Service does not replace professional advice from safety engineers, work environment consultants, or lawyers.

1.2 AI-Assisted Function

The Service uses AI technology to generate text suggestions. This technology is probabilistic in nature, which means that generated content may be incomplete, outdated, or incorrect. Such variations do not constitute a defect in the Service.

1.3 No Autonomous Decision Making

The Service is designed as a support tool, not as an automated decision-maker. All generated content requires human review and validation before use.

1.4 Voice Transcription

The service offers voice transcription where audio data is sent encrypted to third-party AI providers. The audio file is deleted immediately after processing. You are responsible for not dictating sensitive personal data.

1.5 AI Translation

AI translation of method statements and documents is provided as an assistive tool, not a certified translation. You bear full responsibility for verifying the accuracy of the translation before the documents are used.

1.6 System Messages and Emails

The service sends transactional emails (such as signature requests and alerts) which are an integral and necessary part of the Service's information requirements.

2.1 Mandatory Review

You agree to always review and verify all content generated in the Service before using it in operations. The review shall be performed by a person with relevant competence for the area in question.

2.2 Responsibility for Use

From the moment you save, export, print, or share content from the Service, you assume full responsibility for the accuracy and suitability of the content. You certify that the content has been verified against actual conditions.

2.3 Prohibited Use

You agree not to:

• Use unverified content as a direct basis for safety-critical decisions
• Use the Service to generate content that violates the law
• Misuse the Service in a way that may harm other users or the system

2.4 Digital Signing

When you sign a method statement digitally, you confirm that you have read the content and approve it. The signature is stored together with a timestamp and identifying information. You are responsible for only signing documents you have actually reviewed and approved.

3.1 Account Security

You are responsible for protecting login credentials and for all activity that occurs via your account. Notify us immediately of suspected unauthorized access.

3.2 Company Accounts

For company accounts, the designated administrator is responsible for managing user permissions and ensuring that all users comply with these terms.

4.1 Fees and Payment Methods

Fees are stated in the current price list, excluding VAT. Payment can be made via the methods offered in the Service at any time, such as card payment (via Stripe) or invoice.

4.3 Card Payment via Stripe

When choosing card payment, the transaction is handled by our payment partner Stripe Payments Europe, Ltd ("Stripe").

• Authorization: By registering a debit card, you grant the Provider (or Stripe on behalf of the Provider) the right to debit the card for the fees arising from your selected subscription plan, including any recurring fees and applicable tax.
• Storage of card details: The Provider never stores your full card details. All sensitive payment data is handled directly by Stripe in accordance with PCI-DSS standards.
• Customer responsibility: You are responsible for ensuring that the registered card is valid and that funds are available in the account at the time of debiting.

4.3 Invoicing

When choosing invoice, payment shall be made within 30 days of the invoice date. In case of late payment, penalty interest is payable according to applicable interest law (reference rate + 8%) as well as the statutory reminder fee.

4.4 Suspension for non-payment

If a charge fails (e.g., due to an expired card or lack of funds) or if an invoice is not paid on time, we will notify you. If full payment has not been made within 14 days after the due date or failed charge attempt, we have the right to immediately suspend access to the Service until the debt is settled.

5.1 Your Data

You retain ownership of all information you enter into the Service. We make no claims on the specific content you create.

5.2 Our Service

All rights to the Service, including software, interfaces, logos, and trademarks, belong to Grejps AB.

5.3 Product Improvement

You grant us the right to use anonymized and aggregated data to improve the quality and functionality of the Service. No personal data or trade secrets are used for this purpose.

5.4 Templates

Templates that you create as personal are only visible to you. Company templates are shared with all users within the same organization. We reserve the right to remove templates that violate our guidelines.

6.1 Limitation

Our total liability under this Agreement is limited to the amount you paid for the Service during the 12 months preceding the damage event.

6.2 Exceptions

We are not liable for:

• Indirect damages, lost profits or production loss
• Consequences of using unverified content
• Damages caused by improper use of the Service
• Claims from third parties related to your use

6.3 Force Majeure

We are not liable for delays or errors caused by circumstances beyond our reasonable control, including natural disasters, war, pandemics, cyberattacks, or interruptions at critical subcontractors.

7.1 Term

The Agreement applies until further notice with a mutual notice period of 1 month, unless otherwise agreed.

7.2 Immediate Termination

We may terminate the agreement immediately in the event of a material breach of contract, non-payment, or misuse of the Service.

7.3 Data Export

Upon termination of the agreement, you may request export of your data within 30 days. Thereafter, the data acts in accordance with our privacy policy.

We may update these terms. Material changes will be notified at least 30 days in advance via email or in the Service. Continued use after changes implies acceptance of the new terms.

This Agreement shall be interpreted in accordance with Swedish law. Disputes shall be settled by a Swedish general court with the Stockholm District Court as the first instance.